tag:blogger.com,1999:blog-2883226237165701608.post1597029224987023819..comments2023-10-15T04:23:50.187-04:00Comments on College Misery: The Sears Customer Service Effect. From Trish in Texarkana.Unknownnoreply@blogger.comBlogger16125tag:blogger.com,1999:blog-2883226237165701608.post-80607608924065416502015-09-27T22:59:39.831-04:002015-09-27T22:59:39.831-04:00Frankie, I have often suspected we are in the same...Frankie, I have often suspected we are in the same department on the same campus. <br /><br />It now occurs to me that linking to a bunch of my own one liners might be bad form. In pennance, I offer these links to items in which a similar epithet is used:<br /><a href="http://collegemisery.blogspot.com/2012/09/todays-big-thirsty-do-you-sometimes-wish.html?showComment=1348752374312#Ogre Proctor Hephttps://www.blogger.com/profile/17428431147495287413noreply@blogger.comtag:blogger.com,1999:blog-2883226237165701608.post-56915215163958349862015-09-27T22:57:42.706-04:002015-09-27T22:57:42.706-04:00This comment has been removed by the author.Ogre Proctor Hephttps://www.blogger.com/profile/17428431147495287413noreply@blogger.comtag:blogger.com,1999:blog-2883226237165701608.post-68727574772012630042015-09-24T08:33:20.075-04:002015-09-24T08:33:20.075-04:00Frankie B, I agree with all except the "quite...Frankie B, I agree with all except the "quite a few" students measurement.<br /><br />In my current 2.0 FTE adjunct class load, I have a whopping TWO students who are up-to-speed, looking to learn, and lamenting classmates' lack of attention and/or interest. Totally messing with my head, these two have actually contacted me outside of the course to let me know how much they Aware and Scaredhttps://www.blogger.com/profile/14700345349806280657noreply@blogger.comtag:blogger.com,1999:blog-2883226237165701608.post-26094593874990729722015-09-23T15:40:13.428-04:002015-09-23T15:40:13.428-04:00"Office of Student Retention and Appeasement&..."Office of Student Retention and Appeasement" is a perfect descriptor. I wasn't aware of its origin (thank you OPH!), but it is so apt that now I'm wondering if OPH and I are actually working at the same place...<br /><br />And the thing is, there are quite a few students who, despite what the Designated Enablers in the OSRA keep telling us, want a real education. They don'Anonymoushttps://www.blogger.com/profile/15711314415244801354noreply@blogger.comtag:blogger.com,1999:blog-2883226237165701608.post-51712740849766048842015-09-23T11:50:49.325-04:002015-09-23T11:50:49.325-04:00Last I heard, engaging angry crocodiles was not st...Last I heard, engaging angry crocodiles was not standard operating procedure. But I may have missed an email somewhere; my inbox, like everyone else's, overfloweth with administrative pronouncements. Contingent Cassandrahttps://www.blogger.com/profile/08161652083031423415noreply@blogger.comtag:blogger.com,1999:blog-2883226237165701608.post-86194940038153186332015-09-23T10:30:14.205-04:002015-09-23T10:30:14.205-04:00Nice one!Nice one!EC1https://www.blogger.com/profile/13414931249618049097noreply@blogger.comtag:blogger.com,1999:blog-2883226237165701608.post-38233286350678095972015-09-23T10:06:00.264-04:002015-09-23T10:06:00.264-04:00bad news, that puddle is not from melting snow./.....bad news, that puddle is not from melting snow./...Middle-Aged and Morosehttps://www.blogger.com/profile/04046076243513948921noreply@blogger.comtag:blogger.com,1999:blog-2883226237165701608.post-7549353536312878762015-09-23T07:14:34.795-04:002015-09-23T07:14:34.795-04:00I just figured out that I am not a babysitter--I a...I just figured out that I am not a babysitter--I am a janitor, scurrying thither and yon to mop up the puddles left by the melting snow.Ogre Proctor Hephttps://www.blogger.com/profile/17428431147495287413noreply@blogger.comtag:blogger.com,1999:blog-2883226237165701608.post-8544729829119201872015-09-23T04:42:35.230-04:002015-09-23T04:42:35.230-04:00Human beings are their own worst enemy is my takea...Human beings are their own worst enemy is my takeaway, as they now say.. There are faculty flakes as well as admin flakes, student flakes, adjunct flakes....The nearly constant barrage of problems that define my day has made me weary. Some are real. Some I cannot solve but wish I could. Some are self-generated by the person, and those generate the biggest problems for me. Trish from Texarkanahttps://www.blogger.com/profile/01537710252663530562noreply@blogger.comtag:blogger.com,1999:blog-2883226237165701608.post-74964097716614254112015-09-22T22:00:41.269-04:002015-09-22T22:00:41.269-04:00This rings far too true, particularly the hiring o...This rings far too true, particularly the hiring of all the non-faculty. At my joint, administrators and their support staff outnumber faculty by a sizable margin. They while away their days spamming our inboxes with forms, many of which request the same information. Telling them to get all the information from the other adminiflake who already has it has no discernable positive effect.<br /> <brOgre Proctor Hephttps://www.blogger.com/profile/17428431147495287413noreply@blogger.comtag:blogger.com,1999:blog-2883226237165701608.post-50887204480483905752015-09-22T17:45:36.445-04:002015-09-22T17:45:36.445-04:00Eventually they'll hire a hundred new people i...Eventually they'll hire a hundred new people in the Office of Student Retention and Appeasement whose sole job is to hold seminars where they hector the faculty about how we need to be more "engaging." Questions from the faculty about how being more engaging will magically solve the radioactive waste and angry crocodile problem will be met with blank stares and repetition of Anonymoushttps://www.blogger.com/profile/15711314415244801354noreply@blogger.comtag:blogger.com,1999:blog-2883226237165701608.post-680090745350957142015-09-22T17:37:04.590-04:002015-09-22T17:37:04.590-04:00sometimes, administrators tell each other this.
sometimes, administrators tell each other this. <br />Trish from Texarkanahttps://www.blogger.com/profile/01537710252663530562noreply@blogger.comtag:blogger.com,1999:blog-2883226237165701608.post-87129097113136374412015-09-22T13:49:21.273-04:002015-09-22T13:49:21.273-04:00Most often, from my perspective, the administrator...Most often, from my perspective, the administrator is saying "well, you need to turn the refrigerator on and put the packing material in the garbage can." <br /><br />And I'm saying, "No, see, the delivery man didn't just turn the ridge on. He put it in my neighbor's garage and stuffed it full of radioactive waste, and the packing material isn't so much packing Professor Chiltepinhttps://www.blogger.com/profile/10087270705989845484noreply@blogger.comtag:blogger.com,1999:blog-2883226237165701608.post-35568416757005708952015-09-22T09:09:47.490-04:002015-09-22T09:09:47.490-04:00Amen, Trish. I just came from a morning class wher...Amen, Trish. I just came from a morning class where all I did was act as a customer service rep. I resent it, but couldn't stop myself, mostly because that's all students see me as anyway.<br /><br />I don't know why I'm having such a hard time this term. I can't seem to hold the line any more. I feel as though I've fought the good fight a number of times, a number of Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2883226237165701608.post-55363434408002315342015-09-22T08:27:01.806-04:002015-09-22T08:27:01.806-04:00Talking people down from a ledge I can accept (not...Talking people down from a ledge I can accept (not my job, but as a relatively human human being, yeah, I can get with it).<br /><br />The fricking idea of serving cookies to students, though (a recent CM comment).....the stupidity not only hurts, it also makes me way less likely to be on the ball when a genuine crisis does occur.EC1https://www.blogger.com/profile/13414931249618049097noreply@blogger.comtag:blogger.com,1999:blog-2883226237165701608.post-86983689913850474812015-09-22T07:44:16.415-04:002015-09-22T07:44:16.415-04:00And I talk them down from the ledge, metaphorical ...And I talk them down from the ledge, metaphorical and otherwise.Ogre Proctor Hephttps://www.blogger.com/profile/17428431147495287413noreply@blogger.com