 Several of my students have complained that they're having trouble seeing their grades on our LMS, so I initiated an email exchange with tech support. The upshot: the grade book is working just fine, but, at this point in the semester, it's so large that it's taking a while to load -- long enough that students used to instantaneous results, and/or those trying to check grades via the (somewhat buggy) cell phone app, or other slow connections, may conclude that it isn't working at all.
Several of my students have complained that they're having trouble seeing their grades on our LMS, so I initiated an email exchange with tech support. The upshot: the grade book is working just fine, but, at this point in the semester, it's so large that it's taking a while to load -- long enough that students used to instantaneous results, and/or those trying to check grades via the (somewhat buggy) cell phone app, or other slow connections, may conclude that it isn't working at all.Translation: all those little mini-assignments that I have to create to keep my easily-distracted students on course toward the goal of completing a larger assignment, and that I have to grade in order to get the students to take them seriously (and the grades for which a few students haggle over every.single.time one appears) are now making it difficult for said students to check their grades obsessively from their phones (and/or whatever other mobile devices they've been using to send me brief, nearly-incomprehensible messages about their grades all semester). I can live with that.
 
Well played, CC. Well played.
ReplyDeleteGreat! Everybody wins!
ReplyDeleteAnd IS/IT doesn't even get blamed?
ReplyDeleteIt's a Festivus Miracle!
Crap, now it's all dusty in my office...
Nope. They replied very quickly and helpfully, confirming what I suspected myself. We've got quite good IT folks (and not such a great LMS, but they do what they can to keep it, and us, working).
Delete