This little nugget of nausea appeared in faculty inboxes the other day.
Subject: Upcoming workshop - Creating Customer Experience
Everyone working at the University of Tuktoyaktuk is a representative of the university and helps to promote Tuk U. Every interaction reflects on both the individual and the values of Tuk U. In this way, we can "make or break" a customer's experience. Help ensure your influence on others makes a positive difference by attending this day of exploration and action planning.
In this program, you will learn:
- The 5 steps to creating a positive client experience;
- How to personalize the client experience;
- Ways to customize the concepts for implementation in your department; and
- Ways to energize your work to be more client-focused.
Instructor: Some Assistant Supervisory Staff, Helping Our Loyal Employees
Date : Coming soon
Register online: or we'll find you.